According to research conducted by The Rain Group (read the full report here), customers surprisingly ranked the 10 items below higher than they did "best price and best value" (James, 2013).
Bring New Perspectives and Ideas
Be Willing to Collaborate
Have Confidence In Your Ability to Achieve Results
Listen, Really Listen, to the Customer
Understand ALL the Customer's Needs
Help the Customer
Friday, 10 May 2013
Blackboard Gives Customers The 10 Things They Want
Posted on 07:22 by Unknown
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